Zandronum crashes regularly and not sure if bug

[Shane]

That's about it and there is not a whole lot to go off of. Started about a week ago where during online play after some time zandronum would crash but now it occurs on a scheduled basis where after 2 minutes and 42 seconds of online play zandronum will crash out. The tricky part I can't get around to is figuring out whether it was internet, video card or zandronum and windows itself. At first I just assumed I was crashing from missing packets while my wife streamed and I played mainly on euro servers however now it seems to happen even on american servers. Deleting my config and letting zandro create a new one fixes the problem but only on the first server I connect to if I disconnect and reconnect it then begins anew. I somehow had it in my head that maybe zandro being in program x86 was the cause and I moved it to C:\ and the problem persists, considering moving it to my documents to see if there is a difference. I've tried pulling up a windows crash report on it then realized that helped me 0% but I have no clue what could be causing it or why it's so... precise. This doesn't occur on any other games that are online, obviously. I don't know if the bug is occurring from a really old modem or the notorious amd video card or even if its Zandro giving in. Anyone got any suggestions maybe??

[Ru5tK1ng]

Maybe post up your crash report and maybe someone can trace it and give you some helpful info from it.

Did windows update within those 2 weeks? Did you change hardware? Perhaps you have an infected system? It doesn't seem like an issue with Zandro in which it started to act up randomly.

[Shane]

oh right I shoulda said

Did windows update within those 2 weeks? Did you change hardware? Perhaps you have an infected system?

yes, no and no, windows 10 did update but it was a small one and I didn't bother reading changelogs for this one, but unless other people are getting the same problem as me then it might not be the update

[Torr Samaho]

If you provide a crash log, I'll have a look. Since it only recently started happening, it sounds rather like a problem with your system than with Zandronum itself.

[Catastrophe]

Does it happen in software too?

[Shane]

sure if it will help but zandro did not provide a crash report so this is window's report and from what I see its just a bunch of modules to search online

Code: Select all

Version=1
EventType=APPCRASH
EventTime=131192471501091537
ReportType=2
Consent=1
UploadTime=131192471502261742
ReportIdentifier=d2a4ffd9-82ce-11e6-b86a-408d5c74703f
IntegratorReportIdentifier=fa287dd3-b6a9-4fbb-ac64-d0b6af62b41d
WOW64=1
NsAppName=zandronum.exe
Response.BucketId=19f94a0d871698cb96f39cf00acc71d1
Response.BucketTable=1
Response.LegacyBucketId=108389968257
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=zandronum.exe
Sig[1].Name=Application Version
Sig[1].Value=2.1.10905.1
Sig[2].Name=Application Timestamp
Sig[2].Value=55aa2b5f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10586.306
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=571afb7f
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004d38a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=7c49
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=7c49c937ac5cb3493ec16cf6c34a3d1b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=691f
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=691f3efe4975d66598e86fe41ef49ac4
UI[2]=C:\Program Files (x86)\Zandronum\zandronum.exe
UI[3]=Zandronum has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Zandronum\zandronum.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[5]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[6]=C:\Windows\SYSTEM32\SHELL32.dll
LoadedModule[7]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[8]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[9]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.589_none_ea8aeaa1b9b5d5d4\COMCTL32.dll
LoadedModule[10]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[11]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[12]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[13]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[14]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[15]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[16]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[17]=C:\Windows\SYSTEM32\advapi32.dll
LoadedModule[18]=C:\Windows\SYSTEM32\shlwapi.dll
LoadedModule[19]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[20]=C:\Windows\SYSTEM32\shcore.dll
LoadedModule[21]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[22]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[23]=C:\Windows\SYSTEM32\COMDLG32.dll
LoadedModule[24]=C:\Windows\SYSTEM32\FirewallAPI.dll
LoadedModule[25]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[26]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[27]=C:\Windows\SYSTEM32\OLEAUT32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\WSOCK32.dll
LoadedModule[29]=C:\Windows\SYSTEM32\DAVHLPR.DLL
LoadedModule[30]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[31]=C:\Program Files (x86)\Zandronum\fmodex.dll
LoadedModule[32]=C:\Windows\SYSTEM32\WS2_32.dll
LoadedModule[33]=C:\Windows\SYSTEM32\OPENGL32.dll
LoadedModule[34]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[35]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\DDRAW.dll
LoadedModule[37]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[38]=C:\Windows\SYSTEM32\DCIMAN32.dll
LoadedModule[39]=C:\Windows\SYSTEM32\IMM32.DLL
LoadedModule[40]=C:\Windows\SYSTEM32\fwbase.dll
LoadedModule[41]=C:\Windows\SYSTEM32\riched20.dll
LoadedModule[42]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[43]=C:\Windows\SYSTEM32\msls31.dll
LoadedModule[44]=C:\Windows\system32\uxtheme.dll
LoadedModule[45]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[46]=C:\PROGRA~2\RAPTRI~1\PlaysTV\ltc_help32-116096.dll
LoadedModule[47]=C:\Windows\SYSTEM32\WINTRUST.dll
LoadedModule[48]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[49]=C:\Windows\SYSTEM32\CRYPT32.dll
LoadedModule[50]=C:\PROGRA~2\RAPTRI~1\Raptr\ltc_help32-115528.dll
LoadedModule[51]=C:\Windows\system32\dwmapi.dll
LoadedModule[52]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[53]=C:\Windows\system32\dataexchange.dll
LoadedModule[54]=C:\Windows\system32\dcomp.dll
LoadedModule[55]=C:\Windows\system32\d3d11.dll
LoadedModule[56]=C:\Windows\system32\dxgi.dll
LoadedModule[57]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[58]=C:\Windows\system32\bcrypt.dll
LoadedModule[59]=C:\Windows\SYSTEM32\wtsapi32.dll
LoadedModule[60]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[61]=C:\Windows\System32\MMDevApi.dll
LoadedModule[62]=C:\Windows\System32\PROPSYS.dll
LoadedModule[63]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[64]=C:\Windows\SYSTEM32\wdmaud.drv
LoadedModule[65]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[66]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[67]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[68]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[69]=C:\Windows\SYSTEM32\msacm32.drv
LoadedModule[70]=C:\Windows\SYSTEM32\midimap.dll
LoadedModule[71]=C:\Windows\system32\mswsock.dll
LoadedModule[72]=C:\Windows\system32\napinsp.dll
LoadedModule[73]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[74]=C:\Windows\system32\NLAapi.dll
LoadedModule[75]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[76]=C:\Windows\SYSTEM32\NSI.dll
LoadedModule[77]=C:\Windows\System32\winrnr.dll
LoadedModule[78]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[79]=C:\Windows\SYSTEM32\Iphlpapi.DLL
LoadedModule[80]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[81]=C:\Windows\System32\rasadhlp.dll
LoadedModule[82]=C:\Windows\SYSTEM32\dinput8.dll
LoadedModule[83]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[84]=C:\Windows\SYSTEM32\SETUPAPI.DLL
LoadedModule[85]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[86]=C:\Windows\SYSTEM32\aticfx32.dll
LoadedModule[87]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[88]=C:\Windows\SYSTEM32\atiu9pag.dll
LoadedModule[89]=C:\Windows\SYSTEM32\atiumdag.dll
LoadedModule[90]=C:\Windows\SYSTEM32\atiumdva.dll
LoadedModule[91]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[92]=C:\Windows\system32\rsaenh.dll
LoadedModule[93]=C:\Windows\SYSTEM32\imagehlp.dll
LoadedModule[94]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[95]=C:\Windows\SYSTEM32\cryptnet.dll
LoadedModule[96]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[97]=C:\PROGRA~2\RAPTRI~1\PlaysTV\ltc_game32-116096.dll
LoadedModule[98]=C:\PROGRA~2\RAPTRI~1\Raptr\ltc_game32-115528.dll
LoadedModule[99]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[100]=C:\Windows\SYSTEM32\dbgcore.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Zandronum
AppPath=C:\Program Files (x86)\Zandronum\zandronum.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=9AEAD941CAAC6CCBF60F947854032E7A

My wife's computer is identical to mine minus video card and she played zandro for 4 hours with no crashes. I'm running an AMD Radeon R7 360 series video card.

Does it happen in software too?

Yes I play exclusively on software since my card doesn't match with my other hardware to run opengl

[Torr Samaho]

Hmm, the crash points to ntdll.dll. Combined with the fact that the errors only recently started happening, this makes it even more likely that it's a problem with your system. Here is a thread, where this error started appearing seemingly out of the blue. Perhaps there are some helpful ideas in there.

[Shane]

Well even if it is ntdll.dll there is not much I can do as my windows boot cd can't locate windows system files due to the fact I messed around in registry editor a very long time ago and can't quite remember what I changed or what to revert to. And regsvr can't find the server module to register or unregister ntdll.dll so I'm stuck with what I have until I find another alternative, but thanks anyway Torr.